Shipping and return polices for LowHero.DLL

Shipping Info

For small orders of CDs, we typically ship USPS first class in bubble envelope. Shipping method may vary depending on drop shipment. Orders will be processed within 2 to 3 business days and received typically within 8 to 10 business days. For larger orders, we may ship UPS and require signature. Buyer will be notified at time of order in such case.

Return Policy

We will replace up to 5 items that have been received damaged at no additional cost to the buyer. Damaged merchandise does not have to be returned. We will want to know the details of the damaged shipment and may ask for a photo, which will be used in helping diagnose packing or shipping issues.